Payment Policy

At Vantara Shoes, we are committed to providing a secure and straightforward shopping experience. This Payment Policy explains the payment methods we accept and how payments are processed when you place an order through our website.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa

• Mastercard

• Maestro

• American Express

• JCB

• Visa Electron

• Discover

• Other secure payment options displayed at checkout

All payments are processed securely through trusted third-party payment providers. We do not collect or store your complete credit card information.

Payment Authorization

When you place an order, your selected payment method will be authorized and charged when your order is submitted.

By completing your purchase, you confirm that:

• You are authorized to use the selected payment method.

• The payment information you provide is accurate and complete.

• You have sufficient funds or available credit to complete the transaction.

If your payment cannot be successfully processed, your order may be delayed, placed on hold, or cancelled.

Currency

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Payment Security

Your security is important to us.

Payment transactions are processed through secure payment providers using industry-standard security measures.

Vantara Shoes does not store or have access to your complete credit card information.

Failed or Declined Payments

If your payment is declined:

• Verify that your payment details are correct.

• Confirm that your billing address matches the information associated with your payment method.

• Contact your bank or card issuer if the issue continues.

• Try another available payment method, if applicable.

Orders with unsuccessful payments will not be processed until payment has been successfully completed.

Taxes

Applicable sales tax will be calculated and added during checkout where required by applicable laws and regulations.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing information such as:

• Your order number

• Purchased items

• Billing information

• Shipping details

If you do not receive an order confirmation email, please check your spam or junk folder. You may also contact our customer support team for assistance.

Fraud Prevention

To help protect our customers and business, Vantara Shoes reserves the right to review, hold, or cancel an order that appears to involve:

• Unauthorized payment methods

• Fraudulent activity

• Suspicious transactions

• Abuse of promotional offers

We may contact you to verify certain order or payment information before processing your order.

Contact Us

If you have questions regarding payments, billing, or an order, our customer support team is happy to assist you.

Vantara Shoes

Support Email: contact@vantarashoes.com

Phone: +1 (843) 631-8044

Business Address:

193 Hopkins St Apt 13
Brooklyn, NY 11206
United States

Business Hours:

Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday: 10:00 AM – 4:00 PM EST
Sunday: Closed